Okehampton homeowner wins surprise 500l of heating oil
Mr Mark Berry, a retired resident from the rural village of Exbourne near Okehampton, is looking forward to an autumn and winter without big energy bills having won 500 litres of heating oil from Moorland Fuels in its Cosy Heating Club quarterly oil draw.
Commenting on his win, Mark said: “I knew about the free quarterly draw, but I never expected to be the winner, so getting the call was a really lovely surprise. I’ve only been a Moorland Fuels customer for a short while, which made it even more unexpected. I rang my wife straight away to tell her the good news – she works in Kuwait, so after everything we’ve experienced recently, it was something positive for us to celebrate together.”
Recent surges in the cost of heating oil due to events in the Gulf, which could last for some time, have left many anxious about how bills will be paid when the colder autumn and winter months arrive. As a Direct Debit customer that’s less of a worry for Mark who spreads his costs evenly through the year. Even so, winning 500 litres of free oil has given him welcome peace of mind.
Mark explains: “Having been personally touched by the conflict in the Gulf, we’ve been very aware of the uncertainty that this has caused due to rises in heating oil prices. Paying monthly really helps in that respect, but it doesn’t stop you worrying about the cost of keeping the house warm over the long winter months ahead.
“Having a full tank ready for the autumn gives us real peace of mind, especially with heating costs remaining so unpredictable. We use heating oil for both our heating and hot water, so it’s reassuring to know we won’t have to worry quite so much when the colder weather arrives. The money we’ve saved will certainly come in handy too – we’re off on a cruise soon, so that should stretch to a few extra cocktails! I’d definitely recommend joining the Cosy Heating Club. It’s great to know there are benefits like this just for paying by Direct Debit.”
Mark, who has a Cosy Connect monitor which automatically orders his next delivery when his tank is getting low, is thrilled with the reliable service he receives. He adds: “The Moorland Fuels team have been great, and their tank monitor is a real asset. Now, we never need to worry about running out of heating oil.”
Since becoming employee-owned in 2022, Moorland Fuels, which serves customers across Devon, Cornwall and the South West, has introduced a series of new initiatives designed to reward its customers. Among these is its flagship customer reward scheme, the Cosy Heating Club, which is free to join. This embodies Moorland Fuels’ customer and community-focussed manifesto and the businesses’ ‘What matters to you, matters to us’ mantra.
Customers setting up monthly Direct Debits with Moorland Fuels instantly become Cosy Heating Club Members. In addition to having the chance to win 500 litres of heating oil every quarter, members can also look forward to:
- priority 5-day delivery services
- the ability to order as little as 300l of heating oil
- one free upgrade to premium heating oil per year
- a free annual tank sponge to protect heating systems and boilers from damage caused by tank sludge
- a free tank inspection on every delivery, ensuring safety and integrity; discounted oil tanks; eco-deliveries, and much more.
Cosy Heating Club members benefit from spreading the cost of heating their homes across the year using manageable monthly payments which helps to avoid large and unexpected bills.
